Gaya APA
Aligurron, .
(2002).
Total Quality Management (TQM) kumpulan makalah short course
(
Cet. 1)
.
Yogyakarta:
UGM.
Gaya MLA
Aligurron, .
"Total Quality Management (TQM) kumpulan makalah short course".
Cet. 1
Yogyakarta:
UGM,
2002.
Monograf.