Gaya APA
Gaspersz, V. (2005).
ISO 9001:2000 and continual quality improvement (Cet. 4).
Jakarta:
Gramedia Pustaka Utama.
Gaya MLA
Gaspersz, Vincent.
"ISO 9001:2000 and continual quality improvement".
Cet. 4
Jakarta:
Gramedia Pustaka Utama,
2005.
Monograf.