Gaya APA

GASPERSZ,VINCENT, . (2005). ISO 9001:2000 AND CONTINUAL QUALITY IMPROVEMENT (CET 4). Jakarta: Gramedia Pustaka Utama.

Gaya MLA

GASPERSZ,VINCENT, . "ISO 9001:2000 AND CONTINUAL QUALITY IMPROVEMENT". CET 4 Jakarta: Gramedia Pustaka Utama, 2005. Monograf.